Shopping as a customer from Switzerland / Liechtenstein:​

How can I purchase as a private individual?
An order is only possible through our online shop
Shipping by invoice is not possible
Payment options :
PayPal, various credit cards, Twint, Postfinance

How can you purchase as a company?
Ordering and payment is possible through our online shop
An order is also possible by e-mail / You will receive the goods with an invoice
Payment options :
various credit cards, PayPal, Twint, Postfinance

Generally :
Invoices for companies are to be paid within 14 days without deductions
Delivery from: Location Biel / Bienne ​​
Shipping of goods: POST PRIORITY or DHL EXPRESS
Delivery time: approx. 1 - 3 working days / in case of delay in delivery you will be informed by e-mail
Shipping costs: CHF 13.50
for bulky goods and packages from 10kg. - 30kg. : CHF 30.-
Our shipping costs / prices include 8.1% VAT.



Ordering as a customer from European countries:
How can I order as a private individual?
Ordering and payment is only possible through our online shop

How can I order as a company?
An order and payment directly through our online shop
You can also place an order by email (we will send you an invoice)

Generally :
Invoicing for international trade is always done in Swiss francs. (CHF)
Invoices must be paid in advance so that we can ship goods!
​​​​
Delivery from: Location Biel / Bienne​​
Shipping of goods: POST PRIORITY or DHL EXPRESS
Delivery time: 7 - 10 working days / in case of delay in delivery you will be informed by e-mail
Shipping costs: Flat rate CHF 49.-

Ordering as a customer from international countries:

How can I order as a private individual?
An order and payment directly through our online shop

How can I order as a company?
You can also order by email. We will then calculate the total weight &
We will then create a detailed invoice for you with the exact delivery costs.
​​
Generally :
Delivery from: Location Biel / Bienne ​​
Shipping of goods: POST PRIORITY or DHL EXPRESS
Delivery time: 10 - 14 working days / in case of delay in delivery you will be informed by e-mail
Shipping costs: Flat rate CHF 69.- or variable, depending on weight

Note shipping costs International:
We deliver all our packages DAP free of charge, there may be fees for importing commercial goods in your country. All fees are to be borne by the customer.

Note import + customs clearance costs:
Unfortunately, we have no influence on any additional charges that may be incurred in your country and these must be borne by the customer.