Delivery time: approx. 1 - 3 working days / in case of delivery delay you will be informed by e-mail
Tracking: yes
For private customers from European countries:
1. Ordering is only possible through our online shop
2. Ordering on account is unfortunately not possible
3. Shipping: Post Package Priority
3. Shipping costs: CHF 39.- incl. 8.1% VAT.
4. Payment methods: various credit cards, PayPal, Twint, Postfinance
For corporate customers from European countries:
1. Ordering and payment through our online shop
2. Order by e-mail: yes, you will then receive the goods with an invoice
3. Payment term: within 14 days
4. Shipping: Post Package Priority
5. Payment methods: various credit cards, PayPal, Twint, Postfinance
Shipping costs:
Package up to 2Kg. : CHF 39.- incl. 8.1% VAT.
Package up to 5Kg.. : CHF 49.- incl. 8.1% VAT.
Package up to 10Kg.. : CHF 55.- incl. 8.1% VAT
Package up to 15Kg.. : CHF 62.- incl. 8.1% VAT
Package up to 20Kg.. : CHF 68.- incl. 8.1% VAT
General:
Delivery from: Location Biel / Bienne
Delivery time: approx. 5 - 10 working days / in case of delivery delay you will be informed by email
Tracking: yes
For private customers from international countries:
1. Ordering is only possible through our online shop
2. Ordering on account is unfortunately not possible
3. Shipping: Post Package Priority
3. Shipping costs: CHF 69.- incl. 8.1% VAT.
4. Payment methods: various credit cards, PayPal, Twint, Postfinance
Ordering as a customer from international countries:
1. Ordering and payment through our online shop
2. Ordering by email: yes, we will then create a detailed invoice
3. Payment term: prepayment
4. Shipping: Post Package Priority
5. Payment methods: various credit cards, PayPal, Twint, Postfinance
Shipping costs:
Package up to 2Kg: CHF 41.- incl. 8.1% VAT.
Package up to 5Kg.. : CHF 51.- incl. 8.1% VAT.
Package up to 10Kg.. : CHF 57.- incl. 8.1% VAT
Package up to 15Kg.. : CHF 64.- incl. 8.1% VAT
Package up to 20Kg.. : CHF 70.- incl. 8.1% VAT
Package up to 25Kg.. : CHF 76.- incl. 8.1% VAT
Package up to 30Kg.. : CHF 81.- incl. 8.1% VAT
General:
Delivery from: Location Biel / Bienne
Delivery time: approx. 10 - 14 working days / in case of delivery delay you will be informed by email
Tracking: yes
Note on international shipping costs: We deliver all our packages DAP (Delivery at Place); there may be fees for the import of commercial goods in your country. All fees must be borne by the customer.
Note on import + customs clearance costs: Unfortunately, we have no influence on any additional fees that may be incurred in your country, and these must be borne by the customer.
